This Privacy Policy explains how Kare Design (India) (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (“Platform”).

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We communicate with you through various channels, including our Platform, email, phone, or text messaging. Our preferred means of communication is email, enabling us to provide the best service. Personal information may be collected through the following methods:

  1. Information You Provide Directly:
    When you use our Platform, we collect the personal information you voluntarily provide, such as your name, address, email, phone number, and order details. This can occur when you register, place orders, sign up for newsletters, contact customer support, or participate in surveys or promotions.
    • We also collect information during events or through sponsored social media platforms.
    • To protect your privacy, please only provide information we specifically request.
  1. Automatic Collection:
    Certain information is collected automatically whenever you interact with us, including details about your browsing behavior and usage of our Platform. This includes:
    • Information transmitted via cookies, internet tags, and web beacons.
    • Browser details such as the URL you visited before ours and your browser version.
    • Device information, such as location data and unique identifiers.
    • This data is used to improve our services, analyze trends, and enhance your browsing experience.
  1. From Other Sources:
    We may receive information from third-party sources, such as:
    • Updated delivery or address details from partners, improving order fulfillment.
    • Demographic or marketing data to help us tailor offers to your preferences.
    • Social media platforms or applications you use to engage with our brand.
WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect only the information necessary to process your orders, provide refunds, and enhance our services. Categories include:

  • Name, email, postal address, phone numbers, and country.
  • Payment details such as bank account, credit/debit card numbers, or other payment methods.
  • Order details, including product preferences and shipping details.
  • Data about your interactions with customer service.
  • Device and browser information for technical and analytical purposes.
  • Publicly available data, such as reviews or posts related to our brand.
WHAT IS THE PURPOSE OF COLLECTING YOUR PERSONAL INFORMATION?

We use your personal information for the following purposes:

  • To verify your identity and process transactions.
  • To communicate with you about orders, updates, and activities on the Platform.
  • To provide a seamless shopping experience, including recommendations tailored to your preferences.
  • To send newsletters, promotional offers, and surveys.
  • To comply with legal obligations and enforce our terms and policies.
  • To prevent fraud and other illegal activities.
  • To improve our Platform, analyze customer behavior, and measure marketing effectiveness.
  • To personalize advertisements and enhance content relevance.
  • To conduct research and develop new services or products.

 

Legal Bases for Processing Personal Information:

  1. Performance of a Contract: To fulfill your orders and provide the agreed-upon services.
  2. Legitimate Interest: For marketing purposes and to improve customer experience.
  3. Legal Obligation: To comply with regulations and retain records as required by law.
  4. Consent: In cases where your explicit consent is needed, such as for optional marketing communications.
HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We share your information only with:

  1. Authorized Personnel and Service Providers: For order fulfillment, payment processing, and customer support. These third parties adhere to strict privacy standards.
  2. Third-Party Analytics Providers: To analyze trends and improve our Platform’s performance, using tools such as:
    • Google Analytics: For site performance insights and advertising analysis.
    • Meta (Facebook, Instagram): For tracking ad performance and engagement.
  3. Legal Requirements: To comply with court orders, enforce our terms, or address fraud.

We do not sell or rent your personal information to any third party.

RETENTION OF PERSONAL INFORMATION

We retain your personal information only as long as necessary to:

  • Fulfil the purposes for which it was collected.
  • Comply with legal, administrative, and reporting obligations.
  • Safeguard your data from unauthorized access or disclosure using robust security measures.
OPTING OUT

You may opt out of promotional communications by:

  1. Clicking the “unsubscribe” link in our emails.
  2. Contacting us directly at [insert Kare Design India email address].

You can also update your account details or remove public content by contacting our customer support team.

WITHDRAWAL OF CONSENT

If you have provided consent for any specific data collection, you may withdraw it at any time by contacting us at [insert Kare Design India email address]. Please note that withdrawing consent will not affect any prior processing of your data.

HOW DO WE STORE YOUR PERSONAL INFORMATION?

We store personal information securely using:

  • On-site servers and secure cloud storage.
  • Third-party service providers adhering to strict security protocols.

Your data is protected against accidental, unauthorized, or unlawful access, and we take all reasonable steps to ensure its confidentiality.

DO WE USE COOKIES?

Yes, we use cookies to:

  • Save your preferences for future visits.
  • Track site usage and improve user experience.
  • Enable ad targeting and personalized recommendations.

You can manage cookie settings via your browser preferences. Disabling cookies may limit certain features but will not prevent you from placing orders.

CUSTOMER COMMENTS AND CONTENT

If you post comments or reviews on our Platform, please be aware that this information may be publicly accessible. We are not responsible for third-party use of publicly shared content.

LINKS TO THIRD-PARTY WEBSITES

Our Platform may contain links to third-party sites. Kare Design (India) is not responsible for the privacy practices or content of these external websites. Always review their terms and privacy policies before engaging with them.

THIRD-PARTY ANALYTICS

We use third-party analytics services to evaluate your interactions with our Platform, compile activity reports, collect demographic data, analyse performance metrics, and evaluate mobile and internet usage. These third-party providers use cookies and similar technologies to collect and provide this information. In some cases, this data may be connected with other information held by us or third parties. By using our Platform, you consent to the processing of your data by these analytics providers in accordance with this Privacy Policy.

At present, we work with the following analytics and technology partners:

  • Google Analytics: To analyse site traffic and customer interactions. Google uses cookies to serve ads on our Platform, including the DART cookie for serving ads based on previous site visits. Customers can opt-out by visiting the Google Ad and Content Network Privacy Policy.
    • Implementations include:
      • Remarketing with Google Analytics
      • Google Display Network Impression Reporting
      • Demographics and Interests Reporting
  • Meta (Facebook, Instagram): For tracking ad performance and user engagement.

You can manage your preferences for Google ads through the Google Ad Settings page or by using the Google Analytics Opt-Out Browser Add-on.

EMPLOYMENT OPPORTUNITIES

If you submit your resume or other employment-related information through our Platform, we will keep this information confidential. We may contact you to request additional details and use your information internally for hiring decisions. Your data may also be retained for future opportunities unless you request otherwise.

SECURITY

We take the security of your personal information seriously and have implemented measures to protect it from loss, theft, and unauthorized access or use. Our security protocols include:

  1. Physical Measures: Restricted office access, locked filing cabinets, and monitored facilities.
  2. Technical Tools: Password protection, encryption, firewalls, and malware scanning technologies.
  3. Organizational Controls: Confidentiality agreements, access control based on job roles, staff training, and security clearances.

Sensitive data, including payment details, is encrypted using Secure Socket Layer (SSL) technology. Our systems are hosted by third-party providers such as Shopify, which follow industry-best practices for secure data storage and malware prevention.

While we strive to protect your data, we cannot guarantee complete security against unauthorized access by third parties. By using our Platform, you acknowledge and accept this risk.

POLICY REVIEW

This Privacy Policy is subject to periodic reviews and updates. When changes are made, we will include a “Revised (date)” notation in the Policy link to notify users of updates. All changes become effective immediately upon posting. By continuing to access the Platform after changes are made, you agree to the updated terms of this Policy.

PRIVACY CONCERNS

If you have concerns or queries about how your personal information is handled, or if you would like to file a complaint, please contact:
[Insert Name], Customer Service
Kare Design India
Email: [email protected]

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